Coronavirus - Covid 19
If you have a new continuous cough or a high temperature/fever you must self-isolate at home for 7 days from the onset of your symptoms. The people you live with must self-isolate at home for at least 14 days from when your symptoms started. You do not need to contact the practice or 111.
If you are unwell, with serious symptoms that you cannot manage at home, or you are not seeing any improvements after 7 days please visit NHS 111 online at https://111.nhs.uk/covid-19. DO NOT VISIT THE SURGERY, THE PHARMACY OR A HOSPITAL. Remain in isolation. The 111 service will assess you and advise on what to do next.
We are greatly reducing the number of face-to-face appointments we provide and are managing patients over the telephone. All requests for appointments must be approved by a GP - they will ring you and advise on the next steps. This is for your safety and that of our team.
We are screening the reasons for all phone calls about your current state of health especially respiratory symptoms and fever. This is for your safety as well that of other patients and our team. If you do attend for an appointment please attend alone unless it is essential you are accompanied eg a parent bringing a child, carer bringing an elderly relative. Thank you.
We have temporarily disabled the appointment booking system online to ensure all appointment requests are screened prior to booking.
We encourage all patients to request medication via our online system https://wsp.psf-live.co.uk/7080/#/portal and to choose to collect their medication from a pharmacy of their choice rather than calling in with prescription requests and coming back later to pick up a prescription. It is important that we reduce the number of unnecessary visits to our building. Our team is encouraging patients to help us by ordering online and picking up direct from pharmacies. Please do help us to help you by responding positively.
Up-to-date information can be found at:
https://www.nhs.uk/conditions/coronavirus-covid-19/